Laurence King, Fachbücher, Good Services (Englisch, Lou Downe, 2020)
20,06 €
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is, what makes a good service and why.This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean that it either works for users or doesn't. A practical book for non-practitioners interested in better service delivery, a book to guide their decision making without the need to first learn how to design a service themselves.
Deine Shops für beste Deals
Galaxus
Logge dich ein für Coupon Details
10 Punkte
% Best Deal
Versandkostenfrei | Lieferzeit: 3-5 Werktage
Ähnliche Produkte
Produktinfos
Informationen
Lieferzeit:3-5 Werktage
Hersteller:Laurence King