US Books, Fachbücher, Hug Your Haters (Englisch, Jay Baer, 2016)
28,04 €
Zusatztext “Customer service is the new marketing. You need to buy this book if you care about your customers and your business.” —Gary Vaynerchuk, author of Jab, Jab, Jab, Right Hook “This is a landmark book in the history of customer service.” —Guy Kawasaki, chief evangelist of Canva and author of The Art of the Start 2.0 “If you need to decrypt customer service, you NEED to read Hug Your Haters. Baer gives you a better map to success than anyone else.” —Chris Brogan, CEO of Owner Media Group “Hug Your Haters is one of the most profound books a business can read today. Baer is one of the foremost experts on customer experience” —John R. DiJulius III, author of The Customer Service Revolution.
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