St. Martin's Press, Ratgeber, Surrounded by Idiots (Englisch, Erikson Thomas, 2019)

Foreword by David Bonnstetter Introduction: The Man Who Was Surrounded by Idiots 1. Communication Happens on the Listener's Terms 2. Why Are We the Way We Are? 3. An Introduction to the System 4. Red Behavior: How to Recognize a Real Alpha and Avoid Getting in His Way 5. Yellow Behavior: How to Recognize Someone Who No Longer Has His Feet on the Ground and How to Get Him Back to Reality Again 6. Green Behavior: Why Change Is So Difficult-and How to Get Around It 7. Blue Behavior: In Pursuit of Perfection 8. The Annoying Flip Side-or No One Is Completely Perfect: Strengths and Weaknesses-What No One Wants to Talk About 9. Learning New Things: How to Use What You've Learned 10. Body Language: Why How You Move Matters: How Do You Really Look? 11. A Real-Life Example: The Company Party-How to Understand Everyone You Meet 12. Adaptation: How to Handle Idiots (I.E., Everyone Who Isn't like You) 13. How to Deliver Really Bad News, Because Even Positive Criticism Is Still . . . Criticism: The Challenge of Speaking Your Mind 14. Who Gets Along-and Why It Works: Group Dynamics in Its Finest Form 15. Written Communication: How to Evaluate Someone When You Can't Meet Him in Person 16. What Makes Us As Mad As Hell?: Temperament Can Reveal Everything About a Person 17. Stress Factors and Energy Thieves. What Is Stress-Really? 18. A Short Reflection Through History: Nothing Has Changed-People Have Always Been like This 19. Voices from Real Life 20. A Quick Little Quiz to See What You've Learned 21. A Final Example from Everyday Life: Perhaps the Most Enlightening Team Project in the History of the World.