Rowman & Littlefield, Fachbücher, Diversity, Equity, and Inclusion (Englisch, Govan Hollins, Caprice, 2015)

Dedication Preface Introduction SECTION I: GETTING STARTED Chapter: 1 Structuring a Workshop Chapter 2: Creating a Welcoming Environment Chapter 3: Common Facilitator Fears and Needs Chapter 4: Increasing Your Confidence Chapter 5: Introductions Chapter 6: Building Relationships Chapter 7: Establishing Credibility SECTION II: FOUNDATIONAL FACILITATION TIPS & STRATEGIES Chapter 8: Facilitation Style Chapter 9: Basic Facilitation Tips Chapter 10: Facilitation Strategies SECTION III: RESPONDING TO TRIGGERS IN INTERCULTURAL CONFLICT Chapter 11: Examining a Situation for Understanding Chapter 12: Assessing Your Triggers Chapter 13: Common Examples of Triggering Events Chapter 14: Restructure Self Talk Chapter 15: Racial Microaggressions Chapter 16: Hot Buttons Chapter 17: Racial Microaggressions Themes Chapter 18: Crossroads to Reinforcing Cycles in Relationships Chapter 19-Learning Conversations Stems SECTION IV: COUNTERACTING EXPRESSIONS OF WHITE PRIVILEGE Chapter 20-Counteracting Expressions of White Privilege Chapter 21-Reframing or Invalidating Experiences of People of color Chapter 22-Valuing the Product over the process Chapter 23-The Idea that Logic, Reasoning and Linear Thinking Do Not Involve Emotion Chapter 24-Being Agenda Bound Chapter 25-Whites Distancing Themselves from Other Whites Chapter 26-Either/Or Thinking SECTION V: FACILITATING COURAGEOUS CONVERSATIONS Chapter 27-Strategies for Facilitating Courageous Conversations Chapter 28- Facilitating Dialogue Between Two Participants Chapter 29-Engaging the Resistance Chapter 30-Balancing Humor Chapter 31-Role Playing Activity SECTION VI: APPENDIX Appendix A- This is the Hour Appendix B- Checklist of What to Bring Appendix C-Norms Appendix D-What is Cultural Competence Appendix E-Definitions Appendix F-Sample Agenda Appendix G-Sample Workshop Evaluation Form References Recommended Resources About the Authors.