Digital Reality Checks, Fachbücher, Right Way to Select Technology (Englisch, Tony Gingras Byrne, 2017)

PART I: BUSINESS FOUNDATIONS CHAPTER 1: Craft a No-Bullshit Business Case Foundation for Any New Technology Types of Formal Business Cases Understanding True Costs Tips CHAPTER 2: Build a Selection Team That Works Sample Team Composition Tips CHAPTER 3: Get the Basic Foundations Right Establish Governance and Decision-Making Measure Capacity: Be Honest! Tips PART II : NEEDS AND OPPORTUNITIES CHAPTER 4: Capture Requirements That Don't Suck How Not to Articulate Requirements Applying UCD Principles Information Gathering Tips CHAPTER 5: Why User Stories Are Everything How to Structure a User Story Example User Story Which User Stories and How Many? Tips CHAPTER 6: Ask Questions That Really Matter Example Questions Types of Questions to Ask Addressing Architectural Considerations Tips PART III : CONDUCT MARKET ANALYSIS CHAPTER 7: Find More Than the Usual Suspects Which Marketplace? Where to Get Good Information and Advice Which Type of Supplier: Tech Vendor Versus Services Firm Tips CHAPTER 8: How to Target the Right Suppliers Use the Right Filtering Criteria for a Long List Use Scenario Analysis to Get to Short List Tips CHAPTER 9: Find the Right Solicitation Vehicle RFI vs. RFP/Tender vs. RFQ Set a Realistic Schedule Possible Shortcut Process Tips PART IV: ENGAGE WITH SUPPLIERS CHAPTER 10: Create RFPs That Actually Work Your RFP Outline Anatomy of an Effective User Story How Vendors May Respond Tips CHAPTER 11: Keeping It Real with Bidders Setting Expectations Answering Questions Tips CHAPTER 12: How to Evaluate Proposals Critically Critical Evaluation The Downselect Process Tips PART V: TRY BEFORE YOU BUY CHAPTER 13: Hold Demos on Your Own Terms How to Structure the Demo Sessions How to Run the Demo Sessions Demo Pitfalls to Avoid Tips CHAPTER 14: Run Competitive Proof&nash of-Concepts The Case for a Bake-Off How to Run a Bake-Off Bake-Off FAQs Tips PART VI: MAKE THE RIGHT CHOICE CHAPTER 15: Negotiate Like a Pro When to Start Negotiations Align Price and Value Contracts and Other Agreement Negotiations Tips CHAPTER 16: Make the Right Final Selection Taking the Full View Making the Decision Planning for Success Tips CHAPTER 17: Adapt This Process for Selecting Services Firms What Sort of Help Do You Need? How to Adapt Your Process Tips.