Duke Univ Pr, Fachbücher, Ahmed, S.:Complaint! (Englisch, Sara Ahmed, 2021)

Acknowledgments xi Introduction: Hearing Complaint 1 Part I. Institutional Mechanics 27 1. Mind the Gap. Policies, Procedures, and Other Nonperformatives 29 2. On Being Stopped 69 Part II. The Immanence of Complaint 101 3. In the Thick of It 103 4. Occupied 137 Part III. If These Doors Could Talk. 175 5. Behind Closed Doors: Complaints and Institutional Violence 179 6. Holding the Door: Power, Promotion, Progression 220 Part IV. Conclusions 257 7. Collective Conclusions by Leila Whitley, Tiffany Page, and Alice Corble, with Heidi Hasbrouck, Chryssa Sdrolia and others 261 8. Complaint Collectives 274 Notes 311 References 343 Index 353.