Crown, Fachbücher, Fierce Leadership (Englisch, Susan Scott, 2011)

From the author of the acclaimed book Fierce Conversations comes the antidote to some of the most wrongheaded practices of business today. · &ldquo Provide anonymous feedback.&rdquo · &ldquo Hire smart people.&rdquo · &ldquo Hold people accountable.&rdquo These are all sound, business practices, right? Not so fast, says leadership visionary and bestselling author Susan Scott. In fact, these mantras &mdash despite being long-accepted and adopted by business leaders everywhere &mdash are completely wrongheaded. Worse, they are costing companies billions of dollars, driving away valuable employees and profitable customers, limiting performance, and stalling careers. Yet they are so deeply ingrained in organizational cultures that no one has questioned them. Until now. In Fierce Leadership, Scott teaches us how to spot the worst &ldquo best&rdquo practices in our organizations using a technique she calls &ldquo squid eye&rdquo &ndash the ability to see the &ldquo tells&rdquo or signs that we have fallen prey to disastrous behaviors by knowing what to look for. Only then, she says, can we apply the antidote.. Informed by over a decade of conversations with Fortune 500 executives, this book is that antidote. With fierce new approaches to everything from employee feedback to corporate diversity to customer relations, Scott offers fresh and surprising alternatives to six of the so-called &ldquo best&rdquo practices permeating today&rsquo s businesses. This refreshingly candid book is a must-read for any manager or leader at any level who is ready to take a long hard look at what trouble might be lurking in their organization - and do something about it.